Privacy Policy
Last updated: 21 September 2026
Who we are and our role as data controller
starzephy operates this commercial website as the data controller under the UK GDPR and Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site in connection with our entertainment media production resource covering spotlight interviews, stage visuals, camera coordination, lighting and polished workflows for show coverage.
Scope of this notice and who it covers
This privacy policy applies to all visitors to the website, including individuals who submit enquiries via the contact form, request information about our production resources or otherwise interact with the site. It does not cover third-party websites linked from our pages.
Categories of personal data we collect and their sources
We collect contact details such as name and email address when you use the contact form. We may also receive technical data including IP address, browser type, device information and usage statistics from cookies and similar technologies. Data is obtained directly from you or automatically through your browser and device.
Purposes of processing and legal bases
We process contact information to respond to enquiries on the basis of our legitimate interests in providing customer support. Technical data is processed to ensure site functionality and security under the same legitimate interest basis. Where consent is given for marketing communications we rely on consent as the legal basis. Cookie-based analytics are processed under consent in line with PECR requirements.
Whether providing data is required and consequences of not providing it
Supplying contact details via the form is optional but necessary if you wish to receive a response to your enquiry. Without this information we cannot process or reply to your request. Technical data collection occurs automatically and cannot be avoided without disabling essential site features.
Cookies and similar technologies
We use cookies and similar tracking technologies to improve site performance and gather anonymised usage statistics. Details of the specific cookies employed and how to manage preferences are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.
Processors, service providers and recipients
We engage trusted service providers such as hosting companies, email delivery platforms and analytics providers to support website operations. These processors act only on our instructions and are bound by appropriate contracts. Personal data may also be disclosed where required by law to regulatory authorities or in connection with legal proceedings.
International transfers and safeguards
Some service providers may be located outside the United Kingdom. In such cases we ensure appropriate safeguards are in place, including standard contractual clauses approved under UK data protection law, to protect your personal data to a standard equivalent to UK GDPR requirements.
Retention periods and criteria
Contact data submitted through the form is retained for up to two years after the last correspondence to allow follow-up and maintain records of enquiries. Technical logs are kept for a maximum of twelve months for security and diagnostic purposes. Retention decisions are based on legal obligations, legitimate business needs and the nature of the original interaction.
Security and data minimisation practices
We implement appropriate technical and organisational measures such as encryption in transit, access controls and regular security reviews to protect personal data. We collect only the minimum data necessary for the stated purposes and regularly review our data holdings to avoid unnecessary retention.
Your data subject rights
Under UK GDPR you have the right to access, rectify, erase, restrict processing of, and port your personal data. You may also object to processing based on legitimate interests. To exercise any of these rights please contact us using the details on our Contacts page or by emailing [email protected].
Withdrawing consent and objecting to direct marketing
Where processing relies on consent you may withdraw that consent at any time by contacting [email protected]. You have the right to object to direct marketing and any related profiling at any time; we will cease such processing upon receipt of your objection.
Right to complain to the supervisory authority
If you are dissatisfied with how we handle your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post to their office address.
Children and age restrictions
Our website and services are intended for a professional adult audience involved in entertainment media production. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data has been collected from a child we will take steps to delete it promptly.
Automated decision-making and profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics we conduct are limited to aggregate usage statistics and do not involve individual profiling for decision purposes.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in law, technology or our business practices. The date of the most recent update appears at the top of the page. Continued use of the site after an update constitutes acceptance of the revised policy.
Contacting us
If you have questions about this policy or our data practices please use the contact form on our Contacts page or email [email protected]. Our registered address is 95 Horseferry Road, Pimlico, London SW1P 2DX, United Kingdom.